Legal Agreement
Subscription and Online Store Management Agreement
The contractual terms that govern the relationship between the Tajerly platform and every merchant who activates a plan on the service.
This agreement is concluded between Tajerly Platform, a software-as-a-service solution operated by Web Landscape, and the Merchant, whether a natural or legal person, who registers on the platform and activates a subscription. The merchant's information is recorded in a register dedicated to this agreement.
The parties, hereinafter referred to collectively as the "Parties" and individually as a "Party", acknowledge their legal capacity to contract and agree to abide by the provisions outlined below.
This preamble is deemed an integral and complementary part of the agreement. The first party provides services for creating, operating, and managing online stores via the Tajerly platform, while the second party wishes to subscribe and leverage the platform to organize its online commercial activity.
For the purposes of this agreement, the following terms shall have the meanings set forth below, unless the context indicates otherwise:
- Platform: The Tajerly digital system owned and managed by the first party, including user interfaces, features, tools, and servers.
- Merchant: The second party that completes registration and activates the subscription.
- Account: The dashboard provided by the first party to the second party to manage the online store.
- Subscription: The service that grants access to and use of the platform for a defined period in exchange for specific fees.
- End Customer: Any person who purchases from or interacts with the merchant's store.
- Supporting Services: Integrated services provided by third parties such as shipping companies, payment gateways, and similar providers.
- Content: Any textual or visual material uploaded by the merchant to the store.
Under this agreement, the first party grants the second party the right to access and use the Tajerly platform to create and manage an online store and sell products over the internet, subject to the terms herein. No intellectual property or technology ownership is transferred to the second party.
- The second party undertakes to provide accurate and complete information during registration.
- The subscription term begins on the date fees are paid or the plan is activated.
- The first party may reject or suspend any account that submits false information or engages in prohibited activity.
- The second party selects the appropriate plan and pays the fees listed on the platform.
- The first party may amend prices or plan features with prior notice to the second party.
- All paid fees are final and non-refundable once the subscription is activated.
- Plans renew automatically unless the second party notifies the first party of non-renewal at least 30 days before the current term ends.
- Provide access to the platform around the clock whenever reasonably possible, allowing for scheduled maintenance windows.
- Offer technical support within the announced channels and time frames.
- Exercise the necessary technical diligence to protect data and maintain service continuity.
- Remain the sole party authorized to maintain or modify the system; neither the second party nor external parties may interfere with the platform's infrastructure.
- Assume full responsibility for all products and services displayed through the store.
- Refrain from offering or selling items that violate laws, public order, Islamic Sharia, or include harmful, unethical, prohibited, hacking-related, malware, or espionage content.
- Handle all transactions with end customers—including payment, delivery, returns, and warranties—at its sole responsibility.
- Avoid misusing, attempting to breach, or damaging the platform in any manner.
- Bear all fees related to third-party services such as payment gateways, shipping providers, and SMS services in line with their respective policies.
- All technical rights, software, designs, and features of the Tajerly platform remain the exclusive property of the first party.
- The second party receives a non-exclusive, non-transferable license limited to the subscription term.
- Content uploaded by the second party remains its property, while the first party is granted the right to use it insofar as necessary to operate the store.
- Each party commits to maintaining the confidentiality of all exchanged information and to refrain from disclosing it to third parties.
- The first party may use anonymized statistical data to improve its services without directly referencing the second party.
- The platform may provide access to additional services delivered by third parties.
- The first party bears no responsibility for the quality or performance of those services.
- The second party assumes full legal and financial responsibility for engaging with such service providers.
- The second party is accountable for the accuracy and validity of all information published in the store.
- The first party bears no liability for legal or regulatory breaches arising from the store's content.
- The first party may remove or hide any violating content without prior notice.
- The first party may suspend or terminate the second party's account if any clause of this agreement is violated.
- Suspension may also occur in the event of unpaid fees.
- Publishing prohibited content is grounds for immediate action.
- Any activity suspected of being fraudulent or harmful authorizes the first party to halt the service.
The second party expressly agrees that the first party may use the merchant's name, logo, and store imagery in client listings or for marketing and promotional purposes without compensation, provided such use does not harm the merchant.
Both parties acknowledge that this agreement does not create any franchise, agency, partnership, proxy, or legal representation relationship. The relationship is limited to providing an electronic service to the second party.
- The first party is not liable for loss of profits, business interruption, or any indirect or consequential damages.
- Any liability of the first party, if established, is capped at the fees paid for the last three months only.
This agreement is governed by the laws in force in the Syrian Arab Republic, and jurisdiction lies exclusively with its competent courts.
The electronic copy of this agreement, as displayed within the platform or approved electronically by the second party, constitutes an original and binding copy for both parties. Each party may retain electronic or printed copies as needed, all of which are deemed authentic and legally effective.
- If any clause of the agreement is deemed invalid, the remaining clauses remain valid and enforceable.
- The first party reserves the right to amend the agreement's terms from time to time and will notify the second party via email or within the dashboard.
- Continued use of the platform after amendments constitutes implicit acceptance of the updated terms.
Once the second party registers and activates a subscription on the platform, this agreement is considered accepted, effective, and legally binding on both parties.
The agreement is concluded with the phrase: 'The contract has been completed, and Allah is the source of success.'
The parties affirm their commitment to these provisions in order to build a sustainable and trustworthy e-commerce ecosystem.